Author: Laura Bulmer
DocTech, are a UK leader in document management solutions having been offering their services and solutions since 1984.
DocTech have worked with a wide variety of organisations to streamline their processes and enhance operational efficiency. 
We find that clients don’t want another system, they want a document management system that adds real value whilst fitting in to their existing system infrastructure.
This might mean an integration requirement with a Finance system, ERP system even a housing management or student records system.
Below are some brief overview snippets of our case studies highlighting the transformative impact of DocTech's services across different industries and the integrations we’ve done with DocuWare and the main systems our clients use.
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Wernick Group are a large construction company who faced challenges with their Accounts Payable (AP) processes. The old process involved printing invoices and manually entering data into their rental software. The increasing volume of documents necessitated a change. By integrating DocuWare with MCS rental software, they eliminated paper-based steps and gained better control over supplier invoices.
Read the full Wernick Group Case study here.
CW Plant Hire offer a wide range of equipment across the UK and they identified inefficiencies in their paper-based processes and high postage costs during the COVID-19 pandemic. Implementing a document management system reduced errors, automated invoice processing, and resulted in annual savings of £60,000 on postage.
Read the full CW Plant Hire Case study here.
Specialising in exam preparation, JP Tutoring manually marked hundreds of papers, which was time-consuming and prone to errors. Adopting a specialised scanning solution for processing exam papers and 11+ mock exams saved thousands of pounds, significantly reduced administrative hours, ensured accuracy, and expedited result delivery to parents.
As a Scottish independent school, Strathallan amassed thousands of new documents annually, with paper financial and student records occupying substantial space. The need to go paperless led them to implement DocuWare which sits alongside their Student Management system, i-SAMS. This has hugely reduced administrative hours and improved the creation, management, and emailing of all forms-based process.
Read the full Strathallan School Case study here.
Being London's oldest restaurant, Rules had finance processes that were heavily paper-based, requiring extensive manual data entry. Utilising DocuWare from DocTech and integrating with their finance system, they improved disjointed processes by adding automated checks and approval workflows, enhancing supplier invoice management.
Part of the Sescom Group, PCB are specialists in HVAC, air conditioning and mechanical services, PCB experienced delays due to lengthy document approvals, leading to unpaid supplier invoices. Implementing a digital document approval system streamlined their processes and ensured timely payments.
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A family-run hire specialist, Astley Hire's growth led to an increase in customer accounts, but the application process was slow and error-prone. By integrating digital forms into their website, application information was fed directly into DocuWare, speeding up processing times.
Jura, providers of luxury, automatic coffee machines, produce comprehensive reports for every repair, which were printed for technicians, making information retrieval challenging. Implementing a document management system eradicated this problem, allowing for quick access to important information and has provided full integration with their ERP System -MS Dynamics.
Managing construction logistics, Finch Aggregates received orders via email and post, which were manually entered into their ERP and finance packages—a labor-intensive and paper-heavy process.
Creating a new digital archive, automating data capture, and integrating their Sage software and their ERP with DocuWare has streamlined their operations.
Owning and managing almost 9,000 homes, MSV needed a solution for obtaining electronic, binding signatures. The reliance on paper signatures was holding them back and slowing them down. Implementing a digital signature solution reduced tenant mileage and administrative time.
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As a specialist facilities management service provider, Lagan Construction Group dealt with tens of thousands of documents monthly. They required remote access to information, transparency, and efficiency in order processing. DocuWare provided these capabilities along with integration into their existing systems.
Aiming to protect ancient woodlands, The Woodland Trust digitized and securely stored their legal documents and gift aid declarations during an office move. Applying retention rules ensured data was not kept longer than necessary.
As a leading provider of fluid system technologies, Swagelok's growth led to an increase in documents, stretching their paper-based processes. Staff had to work weekends to manage the paper archive. Implementing DocuWare enabled the transition to digital records, saving 15 hours of administrative work weekly.
Experts in developing and manufacturing cleaning products such as “Bin Buddy”, Challs had inefficient paper processes and physical archives. After a fire, they sought to improve data security. Implementing DocuWare to process invoices, orders, and expenses, with workflows routing documents to specific departments, enhanced their operations.
North Yorkshire’s largest provider of education training for 16-19-year-olds, York College needed to reduce paper and implement free storage when moving to a new campus. Invoices, application forms, payslips, and contracts are now securely stored and easily accessible to authorised users.
Providing a complete range of accountancy services, Wettone Matthews amassed huge volumes of documents, processing up to 3,000 documents weekly. Scanning historical documents into DocuWare provided easy access, along with email integration to store directly from Outlook.
DocTech's diverse portfolio showcases their ability to cater to a wide range of industries, each with unique challenges and requirements. From education institutions like Strathallan School and York College to iconic establishments like Rules Restaurant, DocTech's tailored solutions have streamlined operations, reduced costs, and enhanced efficiency.
Our work spans decades in various sectors, including construction, hospitality, healthcare, and retail, reflecting our versatility and commitment to transforming businesses through innovative document management. This extensive client base underscores DocTech’s expertise in their solutions such as DocuWare addressing specific needs, ensuring long-term success and operational excellence for organisations of all sizes.
Read our latest blog here - Managing Global Accounts Payable Challenges.
