Challs are experts in developing and manufacturing specialist cleaning products, including drain care, bin care, technology cleaning and traditional chemicals.
From humble beginnings, Challs has grown from a small bedroom to a multinational business but will remains as first and foremost, a British family owned business with family values at its core.
Challs had an average of 800 documents flowing through the business every month, including invoices, expenses and orders.
Challs decided to address the inefficiency of paper based procedures, manual workflows and physical archives. They needed new digital workflows, a better way to control their data, a more secure way to manage their documents.
After a devastating fire in 2014, Challs engaged DocTech to improve their data security, eliminating the need for physical storage.
The company sought a fresh start at its new international Headquarters in Hadleigh, Suffolk, and wanted an innovative and forward-thinking philosophy.
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Significant improvement in staff morale, particularly those who regularly access documents
Staff can easily store and retrieve documents without having to leave their desks
Communication across all sites has vastly improved as staff are able to access the same information
Document sharing, collaboration and customer service has improved greatly
Staff no longer waste time looking for documents. Documents are retrieved in seconds using fixed index. There is no more need for physical storage and the filing archives soon will be gone.
