DocuWare is the perfect system for keeping track of all your Human Resources (HR) documents. For a smooth introduction into managing digital personnel records, we have compiled 7 professional tips. They help ensure a seamless conversion and system adoption by your colleagues.
As with most projects, you should ask yourself what you ultimately want to achieve with your HR files in DocuWare. Our 7 tips will help you answer the following questions.
Will you be using your HR file cabinet only for specific employee-related documents such as applications, salary receipts, payroll records, tax certificates, sick day/vacation requests. Or would you like to use the HR archive as a comprehensive knowledge platform within the HR organisation? For example, for all benefits, email exchanges with employment agencies and professional associations, texts and pictures for job advertisements and much more.
Tip 1: If you bundle all documents in one file cabinet, you should use an index field to assign/restrict documents to individual positions in HR management: In addition to "Personnel Files", these may be areas like recruiting and personnel development.
Tip 2: Make a matrix that includes all document types that you want to store in your HR file cabinet. This facilitates the planning of the index fields and access rights in the next steps.
Data protection is an extremely important issue in HR management. Planned with care from the outset, it will save you tons of time in additional improvements and creates trust from the beginning among the staff.
Tip 3: First of all, divide your employees into groups of persons, for example categories like: HR team, corporate management, department heads, employees, etc.
Think about who is allowed to do what with which documents. For example, who should be able to search, store, alter, delete, etc. If you want to allow documents to be edited in the file cabinet, think about using version management. Changes can then be easily tracked.
Tip 4: Now expand your matrix to include document types and assign the rights of the different groups of people. This makes it clear for planning and forms a good basis for configuring the various file cabinet profiles.
A matrix could look like this:
Once again based on the document matrix, you can create a useful organisational and storage structure. Usually fewer index fields than initially thought are needed. Standard fields for a classic HR file cabinet include: name, personnel number, document type, subject and date. If non-personnel documents should be retained in the same archive, use another field for the HR area (see Tip 1). In addition, a status field is useful for processes like automatic delete workflows for rejected applications or the personnel records of employees who have left the company.
Tip 5: In this step, you should consider which fields can only be filled by select lists. This ensures indexing without typing errors and uniform spelling of names, for example "Jonathan Doe / Jon Doe" / "J. Doe."
Below the sample matrix is now supplemented with the defined index fields. "List" stands for entry from a select list, "Free" for free entry. Since the personnel number can usually be assigned by name, this can be filled in automatically with Autoindex. The same is also possible for the department's entry for personnel documents.
In DocuWare, documents can be accessed via flexible searches – enter the name and document type and get all matching documents in a clear list. But a folder structure that’s familiar from Windows can also be easily represented in DocuWare. It allows intuitive access to documents contained in the personnel files, which might be especially handy for those who work very little with DocuWare. The hierarchy is as follows:
Department > Name > Document type
Tip 6: For your index fields, think of the possible use of the folder structure.
Don’t be afraid to switch to efficient working with digital documents just because you have countless old records in a paper format. Instead of scanning everything, just keep your old paper files, at least at first.
Tip 7: Define a starting point for the digital personnel files. From this point onwards, all new personnel documents are managed in DocuWare. It is only when you notice that certain legacy data needs to be accessed more frequently. Then you can target these for scanning and place them in the system. They can even be flagged as document type "legacy data" in the digital HR archive.
Storing HR documents on a company intranet can be extremely useful for staff, but for those members of the HR team who have to update, edit, remove and replace them, it can be a time consuming and error prone process.
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