We are thrilled to announce that DocTech has been shortlisted for the prestigious "Professional Services Partner of the Year" award at the Northern Housing Awards. This recognition is a testament to our unwavering commitment to providing cutting-edge document management solutions to the Housing sector.

A Legacy of Excellence in Social Housing

For over 25 years, DocTech has been a trusted partner for Housing Associations across the UK and Ireland. Our document management expertise has helped streamline critical processes, improve regulatory compliance, and enhance overall efficiency for housing providers. We are incredibly proud of our 100% retention rate within the housing sector—proof of the trust and satisfaction our clients place in us.

Why This Recognition Matters

Housing Associations face a unique set of challenges when it comes to document management, including:

- Managing high volumes of documents with accuracy and efficiency

- Integrating legacy systems with new digital solutions

- Ensuring compliance with stringent regulations

- Enhancing transparency and accessibility for staff and tenants

At DocTech, we provide tailored document management solutions that address these challenges head-on. Our flagship solution, DocuWare, streamlines workflows, reduces manual errors, and improves access to essential records—allowing Housing Associations to focus on what matters most: Their tenants.

Real Impact, Real Savings

Our solutions have a measurable impact on our clients’ operations. Here are just a few examples:

• MSV Housing saves £22,000 per year on gas safety certificate management thanks to our document automation tools.
  
  
• Charles Wilson Engineers reduces postage, print, and processing costs by £60,000 annually.
  
  
• Stockport Homes Group (SHG) has benefited from seamless integration, outstanding training, and responsive support. As their IT Manager said “Everything is done with transparency and confidence.”

Innovation and Growth in 2024

This year has been a landmark one for DocTech. We successfully joined the G-Cloud 14 Framework, strengthening our presence in the housing sector. Additionally, we expanded into the Plant Hire industry through a strategic partnership with MCS, demonstrating our ability to innovate and adapt to new markets.

We have also continued to generate our own leads without external support, ranking alongside major industry players in search engine visibility. Our proactive marketing efforts, including successful webinars, have driven significant growth for our business.

The DocTech Difference

Unlike many other software providers, we offer a personalised and responsive service. Our team is made up of highly experienced professionals who know our clients by name, ensuring every interaction is personal and effective. We use high tech ticketing software to manage support tickets, where our team consistently receives glowing feedback for their expert and friendly service.

Additionally, we champion workplace flexibility, offering remote and hybrid work options to accommodate our diverse team. This approach has enabled us to attract and retain top talent, ensuring the best possible service for our clients.

Looking Ahead

Being shortlisted for "Professional Services Partner of the Year" at the Northern Housing Awards is a significant milestone for DocTech. It validates the hard work and dedication of our team while reaffirming our role as a trusted technology partner for The Social Housing sector.

We are excited for the awards ceremony on 01 May 2025 and look forward to continuing our mission of delivering exceptional document management solutions that empower social landlords to operate more efficiently and serve their tenants better.

Stay tuned for more updates, and thank you to all our clients and partners for your continued support!

Check out our newest blog post here - DocTech Case Studies: DocuWare Integrations Across Industries